Customer Testimonials & Reviews
At Pinnacle Floors, our success is built on the trust and satisfaction of our customers. We’re proud to serve homeowners and businesses across Delaware, Pennsylvania, and Maryland with expert hardwood flooring services, and nothing speaks louder than real experiences from our clients. From new hardwood installations to refinishing and restoration projects, we go the extra mile to ensure every job is completed with excellence.
We invite you to read through the testimonials below to see what our customers have to say about their experience with Pinnacle Floors. Whether it's a small project or a full-home transformation, our clients consistently highlight our professionalism, craftsmanship, and commitment to detail.
If you've worked with us and loved the results, we’d be grateful if you’d share your feedback. Your reviews help others discover our trusted services and help us continue to grow through word of mouth. You can leave a review on Google.
Why Clients Choose Pinnacle Floors
- Unmatched craftsmanship: Our team of experienced installers delivers quality work that stands the test of time.
- Transparent communication: From the estimate to the final walkthrough, we keep our clients informed and confident.
- Attention to detail: We treat every home like it’s our own, leaving behind clean, beautiful results.
- Personalized service: Every flooring project is unique, and we tailor our approach to meet your specific needs and preferences.
Join the growing list of satisfied homeowners who trusted Pinnacle Floors for beautiful, long-lasting hardwood flooring.
Leave us a review on Google.
The staff of Pinnacle Flooring did an outstanding job refinishing our foyer hardwood flooring. Everyone involved in the project from the salesman to the workers who did the job were all knowledgeable and anxious to make sure the job they did was worthy of the trust my wife an I had in the company. My wife and were really impressed in the workers’ desire to make sure we were satisfied in what was being done and were willing to take a few extra steps to insure they did a quality job worthy of our praise. All I can say is Job Well Done.
- Robert D. in Newark, DE
Overall, their work was first-class. Very professional crew. When the job was finished, the replacement boards blended in with the old boards perfectly. The floors really look beautiful. There was an issue with the header boards, though, and we asked the owner to come out. He did and agreed that they were not done properly, suggested a solution, and the crew came out and fixed the problem to our satisfaction. Unfortunately, we lost more than 1 week’s time due to scheduling (including the hurricane delay). We now have scheduled Pinnacle to do the next section of refinishing floors in our house in a few weeks.
- Donna W. in Hockessin, DE
They are still working at the house but I can tell its going to be a real nice job. There will be dust but it is minimal. However, dust is dust so you have to clean up when the job is done, no way around it. The odor and stain smells are bad but thats to be expected. They do close off the work area which helps with dust control.
- Christine L. in Newark, DE
I was very pleased that the same team came out again for my bedroom that came out about 1 1/2 years earlier for my living room. Once I decide when to get the second bedroom done, I would appreciate if you can send the same crew out again (to take out the carpet and install the floor) They were all very efficient and polite.
- Barbara K. in Wilmington DE
Steve, Bill and others were fantastic. Great job! Done right and on time. Ed you were so patient and helpful with researching our old floor manufacturer. The finished product was a perfect match! Overall, A-plus service. Friendly, punctual & left our place cleaner than when you arrived.
Thank you so much,
- Dave & Cindy in Avondale, PA
Your men did an excellent job. Thank you guys very much!
- Larry & Helen K. in Wilmington DE
I was very pleased with the final product and professionalism of everyone I dealt with in the company. The upstairs hallway stain matches the flooring on our stairs and first floor perfectly. It looks like it’s always been there. The one issue I had which was a small oversight was completed in a timely manner. I did notice some staining smudges on my walls which will need repainting but I expected this as a possibility. Top quality workmanship for reasonable prices. I would definitely recommend your company and use you again in the future. Thanks again.
- Dottie B. in Kennett Square PA
The flooring met our every expectation! Thank you to Mark, Mark & Harry! You guys have a great team.
- Bob & Daurice G. in Wilmington DE
Aaron was wonderful. Always cheerful and polite. The floor needed a couple of touch ups and your guys were awesome and took care of everything. Thanks for the beautiful floor! We have already recommended you to a friend!
- Anonymous in Newark, DE
Installers were on time, very courteous and professional. They worked very quickly and did a great job.
- Jeffery S. in Newark, DE
Excellent work and the floors look great! I would recommend you to my friends. Thank you!
- Bill & Debbie G. in Avondale, PA
It was an excellent experience from the time we met with your sales team through the installation by Bill & Sean. We will use you for all our future projects! Thank you!
- Craig & Kathleen J. in Newark, DE
Bill, Sean & Trey were all professional and friendly and the floor looks gorgeous! Thank you!
- Mindy R. in West Chester, PA
We couldn’t be happier with the work you did on our new floors. Every detail was attended too, your workers were courteous, professional and above all, skilled!
Your guys really went the extra mile on the installation of our hardwood flooring, stairs and hand rails.
Thank you!
- Marty & Lynn Hetzner in Newtown Square, PA
This was a great experience from start to finish. Answering the phone, follow up, the service teams were on time each day and left my home clean.
The refinished floor looks beautiful and we could not be more pleased!
Thanks for doing such a great job on refinishing our master bedroom hardwood floors!
- Mary Harleyvetch in West Chester, PA