As you know, Pinnacle Floors business is built upon referral and recommendation; and one of the ways that prospective clients learn of our efforts is by hearing about us from their friends or neighbors, just as you probably did. So we request that you to write a brief testimonial of your experience with Pinnacle Floors.
“Very well. Our previous contractor had installed an engineered floor incorrectly causing it to buckle (it was not able to be salvaged, the entire floor had to be removed). I expressed my concerns to Bill at Pinnacle because we had had such a problem the first time and I did NOT want to go through that again. Bill assured me that he would not sell me a floor unless he had complete confidence that we would be satisfied. We were extremely happy with the results. The installer who showed up was very polite and concerned with doing a good job.”
“Their price was the best, and the toe molding was included, unlike another contractor who suggested we do that part ourselves to save money (and that contractor’s price was still 2K more!). It took almost 5 days for ~1,500 sq feet. Our home is in Bear, Delaware. Would definitely recommend.”
“Overall, their work was first-class. Very professional crew. When the job was finished, the replacement boards blended in with the old boards perfectly. The floors really look beautiful. There was an issue with the header boards, though, and we asked the owner to come out. He did and agreed that they were not done properly, suggested a solution, and the crew came out and fixed the problem to our satisfaction. Unfortunately, we lost more than 1 week’s time due to scheduling (including the hurricane delay). We now have scheduled Pinnacle to do the next section of refinishing floors in our house in a few weeks.”
“They are still working at the house but I can tell its going to be a real nice job. There will be dust but it is minimal. However, dust is dust so you have to clean up when the job is done, no way around it. The odor and stain smells are bad but that is to be expected. They do close off the work area which helps with dust control.”
“Steve, Bill and others were fantastic. Great job! Done right and on time. Ed you were so patient and helpful with researching our old floor manufacturer. The finished product was a perfect match! Overall, A-plus service. Friendly, punctual & left our place cleaner than when you arrived.”
“Aaron was wonderful. Always cheerful and polite. The floor needed a couple of touch ups and your guys were awesome and took care of everything. Thanks for the beautiful floor! We have already recommended you to a friend!”
“From the very first phone call, the showroom visits, office staff, and the floor completion, Pinnacle showed exemplary quality and professionalism. Bill Gore is a true craftsman and his assistants were great. My engineered hardwood floor is beautiful. I am very pleased to recommend Pinnacle Floors.”
Ellen Riley -Engineered Hardwood Floor Installation Wilmington, DE
“-Downstairs dust everywhere (floors, counters, furniture. I recommend covering your furniture or telling your client to. -Installers were very courteous and professional. -Dining table was scratched and nicked. -I would recommend Pinnacle.”
“Very proffessional service and work. Larry and Adam worked hard to install and did a great job. Brad and Tim work very well together and have great attention to detail. Mark was great in helping us pick out the right wood and finish. Thank you! Job well done!”
Sasha Azar -Hardwood Floor Installation in Chadds Ford PA
“Dan was amazing to work with. Whenever I needed to speak to him about something or address a concern I had, he always told me first about it.. before I even spoke. It's like he knew what I was thinking. His skill is top notch!! John and Doug were also professional and skilled in their jobs. What great employees you sent to complete my project. I can't speak highly enough about them. Thank you!!”
“Chris and his partners were always on time, courteous, and neat. We have worked with a number of contractors over the years and they are among the most pleasant to have around the house. They were meticulous about their work and the floors look great.”
“The floors are beautiful. Equally as important, we were extremely happy with our crew. Larry, Jason, and Michael were exceptional. They were very professional, polite, and respectful of our home and then managed to install all of the flooring without damaging the existing moulding. They also jacked up the island so that we do not need shoe moulding there. I am very happy and impressed with their work. JD and his crew were amazing also. They were great to work with and did an outstanding job finishing the floors.”
“We couldn’t be happier with the work you did on our new floors. Every detail was attended too, your workers were courteous, professional and above all, skilled! Your guys really went the extra mile on the installation of our hardwood flooring, stairs and hand rails.”
“I regret that I don't remember everyone's name but I thought your whole team was outstanding from the showroom to the scheduling and then installation. Everything was handled in a professional manner and our new wood floors are beautiful! Thank you!”
“Dan and Kevin did a great job. The refinished floors turned out better than we could have ever expected. We are truly pleased with the result.”
Please take a few moments to check some of our customer testimonials and then get in touch with us for an estimate on your hardwood flooring needs or to meet with one of our design consultants to custom design your new floor. You can visit us at our Newark, DE Showroom or we can come to you.
Call (302) 731-8009 (Delaware) or (610) 631-3200 (Pennsylvania) or Visit Us.