Dereck B. in Phoenixville, PA

Installed engineered hardwood floor in several rooms (over 1,000) square feet including all transitions. Also, since it was on a concrete slab, leveled the slab in several places. Very well. Our previous contractor had installed an engineered floor incorrectly causing it to buckle (it was not able to be salvaged, the entire floor had to be removed). I expressed my concerns to Bill at Pinnacle because we had had such a problem the first time and I did NOT want to go through that again. Bill assured me that he would not sell me a floor unless he had complete confidence that we would be satisfied. We were extremely happy with the results. The installer who showed up was very polite and concerned with doing a good job.